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We can be reached 24/7 to answer
all of your sales/support related needs.
Support is provided primarily in 3 ways: FAQ's , Direct
Admin Online Help, Online
Knowledgebase
If you do not find the answer to your problem in either of
the three resources mentioned above you may open a trouble
ticket. You can submit your general (non-emergency) support request to
. You can then track the status of a ticket and it's response at
http://www.v247s.com/support using your off-server email address and password.
Emergency support:
If you suspect your site is down or you have received an alertra notification. Submit your request to
and we will be paged.
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Support
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FAQ's: Answers to the most common
problems.
DIRECT ADMIN CONTROL PANEL ONLINE HELP: Step by
step answers on how to do most things in your Direct
Admin Control Panel - very good resource! www.site-helper.com
KNOWLEDGEBASE: More answers to common problems
Please check the three options above before opening a
trouble ticket!
If you can't find the answer to your problem in any of
the above three support systems then open a trouble
ticket.
Thank you!
TROUBLE TICKET HELPDESK: Open an account and send
us your enquiries - support
desk
SALES:
SUPPORT:
EMERGENCY: |
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