1.) Account Setup
We will setup your account after we have received payment
and we and/or our payment partner(s) have screened the
order(s) incase of fraud. It is your responsibility to
provide us with an email address which is not @ the
domain(s) you are signing up under.
All services provided by us may only be used for lawful
purposes. This includes, but not limited to: copyrighted
material, material we judge to be offensive,
threatening, obscene or pornographic.
Examples of unacceptable material:
Hack programs and archives
3.) Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of
unsolicited e-mail, bulk emailing, and spam. "Safe
lists" and "double optin" will be treated as spam. Any
user who sends out spam will have their account
terminated without notice.
We reserve the right to require changes or disable as
necessary any web site, account, database, or other
component that does not comply with this policy, at its
sole discretion. We also reserves the right to make any
such modifications in an emergency at our sole
We reserve the right to charge the holder of the
account used to send any unsolicited e-mail a clean up
fee. This cost of the clean up fee is left entirely to
the discretion of v247s.com. All rights reserved.
4.) Payment Information
You agree to supply appropriate payment for the services
received from us, in advance of the time period during
which such services are provided. You agree that until
and unless you notify v247s.com of your desire to cancel
any or all services received, those services will be
billed on a recurring basis.
We reserve the right to change the monthly payment amount
and any other charges at anytime.
5.) Backups and Data Loss
Your use of the service is at your sole risk. We are not
responsible for files and data residing on your account.
You agree to take full responsibility for files and data
transferred and to maintain all appropriate backup of
files and data stored on our servers.
6.) Cancellation and Refunds
We reserve the right to cancel the account at any time.
Customers may cancel at any time. We give you an
unconditional 30 day money back guarantee. Refund
requests after 30 days will be refunded on a prorated
basis of any unused time.
Only first-time accounts are eligible for a refund. For
example, if you've had an account with us before,
cancelled and signed up again, you will not be eligible
for a refund or if you have opened a second account with
7.) Resource Usage
Users may not initiate the following:
a) Use 25% or more of system resources for longer then 90
seconds. There are numerous activities that could cause
such problems; these include: CGI scripts, FTP, PHP,
b) Run any type of interactive real-time chat applications
that require server resources. Remotely-hosted services
are fully allowed.
c) Run stand-alone, unattended server-side processes at
any point in time on the server. This includes any and
all daemons, such as IRCD.
d) Run any software that interfaces with an IRC (Internet
Relay Chat) network.
e) Run any gaming servers such as counter-strike,
half-life, battlefield1492, etc
8.) Bandwidth Usage
You are allocated a monthly bandwidth allowance. This
allowance varies depending on the hosting package you
purchase. Should your account pass the allocated amount
we reserve the right to suspend the account until the
start of the next allocation, suspend the account until
more bandwidth is purchased at an additional fee,
suspend the account until you upgrade to a higher level
of package, terminate the account and/or charge you an
additional fee for the overages. Unused transfer in one
month cannot be carried over to the next month.
9.) Vulnerable scripts
We do not allow scripts that are outdated, not maintained,
or otherwise abandoned. If your site contains any unsafe
scripts and/or databases, you will be emailed once to
remove the scripts/databases, if they are not removed
your site within 72 hours of being informed, the account
will be in violation of our terms of service and could
face termination. If terminated, you, the client will be
informed as a final email notice.
10.) Price Change
The amount you pay for hosting will never increase from
the date of purchase. We reserve the right to change
prices listed on our site, and the right to increase the
amount of resources given to plans at any time.
Customer agrees that it shall defend, indemnify, save
and hold us harmless from any and all demands,
liabilities, losses, costs and claims, including
reasonable attorney's fees asserted against us, its
agents, its customers, officers and employees, that may
arise or result from any service provided or performed
or agreed to be performed or any product sold by
customer, its agents, employees or assigns. Customer
agrees to defend, indemnify and hold harmless any
liabilities arising out of; (1) any injury to person or
property caused by any products sold or otherwise
distributed in connection with us; (2) any material
supplied by customer infringing or allegedly infringing
on the proprietary rights of a third party; (3)
copyright infringement and (4) any defective products
sold to customers from v247s.com's servers.
We will not be responsible for any damages your business
may suffer. We make no warranties of any kind, expressed
or implied for services we provide. We disclaim any
warranty or merchantability or fitness for a particular
purpose. This includes loss of data resulting from
delays, no deliveries, wrong delivery, and any and all
service interruptions caused by us and our employees.
13.) Changes to the TOS
We reserve the right to revise its policies at any time
We're staffed 24 hours a day, 365 days of the year. When
you need assistance our staff is always ready to deliver
meaningful and helpful responses as quickly as possible.
Any support request is guaranteed to receive a response
within 24 hours. Please note that this does not mean
that our average response takes 24 hours. Under normal
circumstances, our average ticket response time is under
1 hour, and at night, around 10 hours.